Privacy Policy

Nestlé Waters Canada Privacy Notice

We know that you care how information about you is used and shared, and we want to keep your trust that we will do so carefully and sensibly. This notice describes our privacy notice. By visiting any of our sites, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Do We Gather?

The information we learn from customers helps to continually improve your service. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future visits for you, improving our service, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we may use "cookies," and obtain certain types of information when your Web browser accesses our site. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these tools exist.

What are cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our sites' features, and we recommend that you leave them turned on.

Do We Share the Information We Receive?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with subsidiaries we control and as described below.

Affiliated Businesses We Do Not Control: We work closely with our affiliations. In some cases, these businesses operate stores or sell offerings to you. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: Sometimes we send offers to selected customers on behalf of other businesses. When we do this, we do not give that business your name and address.

Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we, or substantially all of our assets are acquired, customer information will of course be one of the transferred assets.

Protection of Nestlé Waters Canada Inc. and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or to protect the rights, property, or safety of, ourselves, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of features.

If you do not want to receive e-mail or other mail from us, please send a letter to us at:
Nestlé Waters Canada
101 Brock Road South
Guelph, Ontario N1H 6H9

(Even if you choose not to receive the Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of our site, and it is your responsibility to review them for changes.)

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use such important features of our site if you do not use cookies.

The Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.

Children

We do not sell products for purchase by children. If you are under 18, you may use our sites only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit our sites, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Connecticut. If you have any concern about privacy on our site, please send us a thorough description to:
Nestlé Waters Canada
101 Brock Road South
Guelph, Ontario N1H 6H9

We will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.